Sleep Ritual Cards — launching October 2026 · Discover the collection →
Customer Care

Questions, answered simply.

Product launches, pre-orders, materials and the Nord & Grace approach.

When do Sleep Ritual Cards launch?

The planned launch is October 2026, with expected delivery during October–November 2026.

What is the difference between a pre-order and a reservation?

Fully paid pre-orders receive first priority in the initial available production batch. Reservations are placed in the first group after fully paid pre-orders.

Can I pre-order the smart mattress?

No. Nord & Grace Sleep is still a development project and is not currently offered for pre-order.

Where are Nord & Grace products made?

Production location will be stated product by product when confirmed. We do not make origin or sustainability claims before they can be documented.

How do you choose materials?

We prioritise natural, certified and durable materials where technically and economically sensible, while considering washability, longevity, safety and how a product feels in the home.

Is Nord & Grace a baby brand?

We begin with products for babies, children and new parents, but Nord & Grace is built as a broader family brand that can grow with families over time.

How do you use research?

Research is used to strengthen product decisions and trust. We explain documented principles in ordinary language and avoid exaggerated health or performance claims.